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ASTA: Integrity In Travel
The American Society of Travel Agents is the world's largest travel trade association, representing over 26,000 members in 136 countries around the world. ASTA has grown and changed as the need for professional travel planning has increased; however it has remained loyal to the original concepts of upholding the professionalism and integrity of the travel industry, serving the best interests of the public, and promoting travel among people of all nations.
As a member of the American Society of Travel Agents, we accept as our responsibility:
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To be factual and accurate in providing information about our services, and the services of the travel companies we represent.
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To remit funds under our control within the specified time limits.
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To provide complete details about the terms and conditions of any travel services.
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To respond promptly to complaints.
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To consider every transaction for a client as a confidential matter.
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To stand behind any program which we advertise.
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To conduct our business as prescribed by the Principles of Professional Conduct and Ethics.
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